FAQs

Here you will be able to solve all the doubts you have about our services.

Frequently Asked Questions (FAQs)

It is very easy, you can book online, by phone or in person, however due to the high demand we recommend that you book online in the days prior to the chosen day of the activity.

The world of E-bikes is booming, it is the future of cycle tourism, as it maintains the complete essence of a traditional bicycle, adding new possibilities such as reaching any goal you set yourself, and continuing to enjoy cycling without having to meet optimum physical conditions.

An electric bike or E-bike is a bike with pedal assistance, which works as if you were always going with the wind at your back, very much at your back!

No experience is necessary as our instructors will teach you how to use them and give you some basic safety rules so that you can enjoy the tour to the full.

With our all-terrain Flebi you will have the opportunity to get to know our environment. Without being an MTB, the Bigfoot is a FAT electric bike, its 20″x4 wheels provide great grip and vibration absorption, but with the advantage of being able to ride with great agility thanks to its electric assistance. This 250W bike with different levels of assistance is powered by a 10.4Ah Samsung lithium battery. It also incorporates disc brakes, LCD display, gears

Shimano Altus 7-speed

  • Technical specifications

        Handlebar height (cm) 115(max)

        ◦ Saddle height (cm) 104(max)

        Max load (kg) 120

        ◦ Max height (m) 1.90

        ◦ Autonomy (km) 40-50

        Maximum speed (km/h) 25

To be able to do the route, the monitors will ask for your ID card or passport.

The minimum age to be able to ride our Flebi FatBike is 12 years old and they can accompany their father/mother/legal guardian in the activity after signing the corresponding authorisation.

Minors between the ages of 12 and 15 years old only may circulate by bicycle lane

In the event of riding on a road other than this one, it will be under the responsibility of the parent or legal guardian who must accompany the minor during the journey.

Proof of age must be provided for minors.

  • Immediately report any incident in the form of breakdown, equipment deficiency and/or accidents of users to the telephone number/s. In the event of an accident, follow the established protocol. If it is not possible to contact JetSkiDream you should call 112, or the CLEVEREA assistance contact at the following telephone number

Do not tamper with the bicycle (chain, gears, brakes, wheels, engine...) In the event of any incident, please contact the telephone numbers to inform them of the incident and they will tell you how to proceed.

As accessories we incorporate free of charge ,

  • U padlock + security cable 
  • Valuable handlebar bag 
  • Valued mobile accessory 
  • Front and rear position lamps 
  • Rated cable for fastening of the carrier

Helmet use regulations: The law states that it is compulsory for cyclists under the age of 16 to wear a helmet, regardless of the road they are riding on. For those over the age of 16, helmets are only recommended in town, but are also compulsory on interurban roads.20 Jan 2021

The hirer (CLIENT) will have a deposit of €100 per bicycle withheld from his credit card. The deposit will be returned at the end of the contract. The staff receiving the equipment at the end of the rental will determine at their discretion whether to proceed with the refund of the deposit.

At the end of the activity, the deposit will be refunded, provided that these materials (bicycle and accessories) have not been damaged due to improper use or negligent behaviour in breach of the rules explained prior to the activity, both in terms of safety and navigation by the driver/s or accompanying person/s.

Unfavourable weather conditions are not in our hands...but don't worry! In this case we will look for an alternative...so that you don't miss out on the experience!

  • Use of the rented bicycle in a manner appropriate to the weather and road conditions.
  • Use of a helmet and appropriate clothing. 
  • Know the relevant rules of the road and cycle safely.
  • Fines for reasons beyond JetSkiDream's control shall be borne by the customer.
  • Any loss or damage to the bicycle must be reported to JetSkidream and the hirer will be responsible for it.

Strictly prohibited:

It is forbidden to ride the bicycle on the sand on the beach, as the damage to the bicycle could be irreparable,

Circular with the same outside the municipality of Ayamonte (Ayamonte, Isla Canela and Punta del Moral).

Riding on roads that do not allow cycle touring

Put the bicycle in contact with salt water and beach sand.

◦ Rental of bicycles to third parties.

◦ Cycling at risk, carelessly or under the influence of substances whose effects may affect his mental or psychological condition.

Negligent handling of the bicycle causing, or likely to cause, damage to the bicycle.

Participating in sporting events without the consent of JetSkiDream, in which case an extra day's rental will be charged.

In any of these cases JetSkiDream reserves the right to retain the bike deposit.

Safety rules for JetSkiDream ebike customers:

Use of helmets in accordance with regulations.

Suitable clothing for the activity, as well as sports footwear.

◦ Only ride on roads that allow cycle touring

Attach the security lock correctly to the bicycle and to a fixed point when the bicycle is to be used, and always keep it under surveillance.

The owner reserves the right to take legal action against the user of the bicycle in the event of misuse or non-compliance with traffic regulations.

Frequently Asked Questions (FAQs)
Give Flebi Bigfoot Jetskidream E-bike as a present

Yes, you can choose the day and time you prefer to enjoy your gift.

The experience can be enjoyed until October 31 or the end of the current season.

You simply enter your gift code and choose the day and time. Or Simply choose a day and time and enter your gift code.

Yes, you can give a gift to as many people as the number of motorbikes you choose. In this case the lucky gift recipient will receive as many gift codes as the number of motorbikes chosen in the purchase and these gift codes can be used by as many people as he/she chooses.

Yes, the minimum age to ride our Flebi FatBike is 12 years old and they can accompany their father/mother/legal guardian in the activity after signing the corresponding authorisation.

Lminors between the ages of 12 and 15 years may only be allowed to drive on the roads in the following areas bicycle lane. In case of driving on any other road than this one, it is the customer's responsibility.